FAQ
Orders & Shipping
Q: How do I place an order with Big Deals Wholesale?
A: You can easily place an order directly through our website. For a detailed, step-by-step walkthrough of the checkout process, please view our [How to Order Guide].
Q: Why do I need a quote?
A: Because wholesale orders vary significantly in size, weight, and destination, we calculate custom shipping quotes to ensure you get the most accurate and affordable freight rates possible. You can learn more about this on our [Order Process] and [Shipping & Freight] pages.
Products & Pricing
Q: Can I purchase a single hat or pair of gloves from Big Deals Wholesale?
A: To keep our wholesale pricing as low as possible for our customers, we sell our items by the full case. We are unable to break case quantities for individual retail purchases at this time.
Q: Do you offer wholesale goods other than winter gear?
A: Currently, we specialize in high-quality winter apparel and gear. However, we are actively working to expand our catalog and look forward to introducing new product categories in the coming months!
Q: Do I have to provide my Tax ID or EIN to qualify for wholesale pricing?
A: Yes, a valid business Tax ID or EIN is required to set up an account and complete all transactions.
Q: Is there a minimum opening purchase to qualify for wholesale pricing?
A: There is no high order minimum to get started! Our only requirement is a 1-case minimum, which varies by product. You can find the specific case count listed on each individual product page.
Returns
Q: Can I return products and receive a full refund?
A: We want you to be completely satisfied with your purchase. We accept returns on qualifying orders; please review our complete guidelines, timelines, and restocking fee details on our [Returns & Refunds Policy] page.
Still have questions?
We are here to help! If you didn’t find the answer you were looking for, please email us directly at Order@BigDealsWholesale.com